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Refund and Returns Policy

Return and Refund Policy

Your satisfaction is our priority. If you need to return a product, here is our straightforward return and refund policy:

1. Return Eligibility:

  • Items can be returned within [number of days] days of receipt.
  • To be eligible for a return, the item must be unused and in the same condition as received.

2. Return Process:

  • Contact our customer support team at [customer support email or phone number] to initiate the return process.
  • Please include your order number and a brief reason for the return.

3. Return Shipping:

  • The cost of return shipping is the responsibility of the customer unless the return is due to a mistake on our part or a defective product.

4. Refund Process:

  • Refunds will be processed within [number of days] days of receiving the returned item.
  • Refunds will be issued to the original payment method.

5. Non-Returnable Items:

  • Certain items, such as [list of non-returnable items], are not eligible for return.

6. Exchange Policy:

  • We do not offer direct exchanges. If you wish to exchange a product, please follow the return process and place a new order.